CSR (Customer Service Representative)

Date posted: February 2, 2026

Pay: 40,000.00 (PKR) - 60,000.00 (PKR) per month

Job description:

Company Description

We are thrilled to officially announce the launch of Whales, a premier high-performance contact center located in the heart of Bhara Kahu, Islamabad.

At Whales, we don’t just handle calls; we navigate complex conversations and bridge the gap between world-class brands and their biggest opportunities. We are more than just a workplace—we are a "Pod" of high-achievers, thinkers, and hunters.

Role Description

This is a full-time, nightshift, on-site role for an Outbound Sales Representative located in Bhara Koh Islamabad. The Outbound Sales Representative will be responsible for identifying prospective clients, engaging with them through phone calls, and presenting products and services. Other day-to-day tasks include following up on leads, meeting sales targets, maintaining accurate records of customer interactions, and providing excellent customer service to ensure satisfaction and retention.

Qualifications

• Proven sales skills, ability to present solutions, and meet or exceed sales targets
• Strong verbal communication, negotiation, and relationship-building skills
• Ability to conduct research, identify leads, and manage pipelines efficiently
• Self-motivated, goal-oriented, and ability to thrive in a fast-paced environment
• Basic technical proficiency with digital tools and platforms
• Previous experience in sales or customer service is a plus

What’s In It For You?

• Earnings: Enjoy the security of a guaranteed basic salary plus "high-tide" uncapped commissions that reward your drive to succeed.
• Relocation Support: Free company-provided accommodation for candidates joining us from outside the city.
• Career Trajectory: At Whales, you aren't just a number—you are helping build the foundation of a growing company, giving you a unique advantage for rapid advancement into leadership roles.
• Time Off: A comprehensive leave package including paid annual vacations, personal "life-happens" days, and medical leave to keep you at your best.
• Performance Culture: "First Out" Fridays for top performers and "Whale of the Week" recognition to celebrate your wins.

Job Types: Full-time, Fresher

Pay: Rs35,000.00 - Rs60,000.00 per month

Work Location: In person