Customer Account Executive

Rightways Air Logistics Pvt Ltd

We are gracefully say to be one of the renouned name in the Air Logistics services, With the aim of becoming the most trusted name in the area of Express Air Logistics services, Rightways Air Logistics Pvt. Ltd. began its fortunate journey in the year 1996.

Job description

Job Summary:

We are looking for a experienced candidate for Customer Account Executive in the Logistics /transportation industry to oversee the rates confirmation & negotiation (supplier, transporter's etc.), and perform cost analysis. The ideal candidate will ensure accurate billing, cost optimization, and vendor compliance while supporting procurement efficiency. Do apply if you can on immediate basis after selection.

Key Responsibilities:

• Finalize transport vehicle rates with the client on an urgent basis.
• Coordinate with the customer and prepare/maintain proper documentation.
• Provide timely assistance during rate finalization.
• Coordinate with Operations, Billing, and Sales teams to ensure smooth process.
• Follow up on pending tasks to ensure closure within the given timelines.
• Escalate critical issues to the concerned department promptly.
• Ensure high-quality service delivery and customer satisfaction.
• Take customer feedback and identify areas for improvement in the overall customer experience.

Qualifications & Skills:

• Candidate should preferably be hold a Bachelor's degree in Accounting, Finance, Supply Chain Management, or a related discipline.
• 2+ years of experience in procurement, invoice verification, or cost control, preferably in the transportation or logistics industry.
• Strong negotiation and communication skills with a proven track record of cost savings.
• Proficiency in MS Excel and accounting software.
• Excellent analytical skills with a keen eye for detail.
• Strong communication and problem-solving abilities.

Preferred Skills:

• Knowledge of logistics cost structures and regulatory compliance in the transportation sector.
• Ability to work independently and cross-functionally with finance, operations, and supply chain teams.

Job Type: Full-time

Pay: ₹19,000.00 - ₹22,000.00 per month

Benefits:

• Provident Fund

Schedule:

• Day shift

Work Location: Viman Nagar , Pune

Job Types: Full-time, Permanent

Pay: ₹19,000.00 - ₹22,000.00 per month

Ability to commute/relocate:

• Viman Nagar, Pune, Maharashtra: Reliably commute or planning to relocate before starting work (Preferred)

Application Question(s):

• Tally experience (Yes/No)

Education:

• Bachelor's (Required)

Experience:

• Logistics/Supply Chain : 1 year (Required)

Work Location: In person