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Customer Acquisition Executive in Vasco Da Gama, Chennai, Pune

Project Description

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  • Proven work experience as a Retail Sales Representative or Sales Associate or similar role Ø
  • Understanding of the retail sales process Ø
  • Familiarity with consumer behavior principles Ø
  • Knowledge of inventory stocking procedures Ø
  • Basic math skills Ø
  • Track record of achieving sales quotas Ø
  • Excellent communication skills, capable of building trusting relationships Ø
  • Ability to perform in fast-paced environments Ø
  • Flexibility to work various shifts

Roles And Responsibilities

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  • Greet and direct customers Ø
  • Provide accurate information (e.g. product features, pricing and after-sales services) Ø
  • Answer customers’ questions about specific products/services Ø
  • Conduct price and feature comparisons to facilitate purchasing Ø
  • Cross-sell products Ø
  • Stay up-to-date with new products/services About Company: FirstCry.com is Asia's largest online shopping portal for kids and baby products with more than 90,000 products and over 9 lakh happy customers. The company has been growing rapidly since its inception in 2010 from 4 members to more than 1200 employees and the trend continues. Headquartered in Pune, the company also has a presence in Delhi, Bangalore, and Mumbai. The company is also expanding the franchise route, with more than 350 plus stores opened across various states in India, making it the second-largest player in offline stores.

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