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JOB_REQUIREMENTS

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Employment Type

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Company Location

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Salary

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Key Roles & Responsibilities
  • Conduct daily followup calls with customers regarding bookings and circulate the Cargo Booking Forecast (CBF).
  • Independently coordinate customer bookings (Milaha service and thirdparty) while verifying customer lists and issuing voyage No Objection Certificates (NOCs).
  • Communicate customer and agent booking requirements (Milaha services and thirdparty services) and update all systems accordingly with daily vessel updates.
  • Serve as the key liaison between internal departments external agents and service providers to relay customer requirements.
  • Handle customer rate inquiries send rate quotations and ensure errorfree system updates.
  • Identify nonactive customers address concerns and work to restore regular support.
  • Monitor weekly and monthly customer loading averages to ensure continued engagement.
  • Send arrival notices and NOCs to customers before vessel arrival for import shipments on thirdparty or Milaha services
  • Perform any other jobrelated duties as assigned.
Education & Professional Qualification

Diploma

Professional Experience

Minimum 2 to 3 years in customer service preferably at shipping industry

Key Skills

Bidding,Business Solutions,ABAP,Business Operations,Business Sales,Corporate Marketing

Employment Type: Full Time

Experience: years

Vacancy: 1

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