Customer Care Executive

Location: Energie Fitness – Preet Vihar/Patparganj, Delhi Employment
Type: Full-Time
Salary: Based on Experience
About the Role: We are seeking a highly organized and analytical professional to manage customer complaints, inventory tracking, and data automation.
This role is crucial for ensuring smooth operations, customer satisfaction, and efficient data-driven decision-making.
Key Responsibilities:
● Complaint Handling: Receive, document, and resolve customer complaints efficiently.
● Communication: Answer calls, provide solutions, and maintain customer satisfaction throughout the resolution process.
● Courier & Logistics Tracking: Monitor shipments and ensure timely deliveries.
● Feedback Management: Collect and analyze customer feedback to improve service quality.
● Inventory Oversight: Maintain stock records, prepare order lists in advance, and ensure timely replenishment.
● Data Management: Create, manage, and automate data systems related to warehouses, inventory, and sales.
● Reporting: Generate detailed reports on inventory, complaints, and sales trends for decision-making.

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Job Type: Full-time

Pay: ₹22,000.00 - ₹25,000.00 per month

Work Location: In person