Customer Care Executive (Premium Category)

Job Opportunity: Customer Care Executive (Premium Category)

Locations: Karachi

We’re hiring energetic and customer-focused individuals to join our Premium Customer Care Team! If you’re passionate about providing exceptional service and growing your career — this is your chance!

Position: Customer Care Executive
Job Type: Full-time

Compensation & Benefits:

• Base Salary: PKR 45,000
• Incentives: Up to PKR 15,000 (based on performance)
• Medical Insurance – Comprehensive health coverage
• Free Home Internet & Smart TV Facilities
• Work-from-Home Option (based on eligibility/performance)

Requirements:

• Education: Minimum Intermediate (bachelor’s preferred)
• Experience: 6 months – 2 years in a call center (International experience preferred)
• Age Limit: 18–35 years
• Language: Fluent English (spoken & written)
• Excellent communication, problem-solving, and interpersonal skills

Responsibilities:

• Handle inbound/outbound customer calls professionally
• Provide online support and resolve customer inquiries
• Follow up on service requests and coordinate with the operations team
• Assist in sales lead generation and service verification

Shift Timings:

• Rotational (Morning, Evening, Night)

Job Type: Full-time

Pay: Rs45,000.00 - Rs60,000.00 per month

Work Location: In person