Customer Care Manager

Customer Service Manager

Job Title: Customer Service Manager
Location: Chennai, Ambattur
Experience: 5–7 years

Job Description

We are seeking a highly driven and customer-focused Customer Service Manager to handle communication, client coordination, and order execution. The ideal candidate must have excellent communication skills and strong interpersonal abilities.

Key Responsibilities

• Act as the single point of contact for all clients regarding order status, delivery timelines, and execution updates.
• Coordinate daily with production, purchase, and logistics teams to ensure timely readiness of materials.
• Track order progress and ensure commitments to customers are met.
• Handle customer queries professionally and maintain high service standards.
• Ensure accuracy, timely response, and customer satisfaction in all interactions.

Required Skills & Experience

• 5–7 years of experience in Customer Service/Client Coordination.
• Excellent communication skills in English and Tamil.
• Strong interpersonal skills with a drive for perfection and process improvement.
• Ability to multitask and manage multiple client accounts.

Salary

₹35,000 – ₹45,000 per month

Contact

9363739535
priyanka@wewinc.co

Job Types: Full-time, Permanent

Pay: ₹35,000.00 - ₹45,000.00 per month

Benefits:

• Cell phone reimbursement
• Health insurance
• Internet reimbursement
• Life insurance
• Provident Fund

Work Location: In person