Customer Care Operations Expert

Hiring Customer Care Operations Expert for our semi-government client in Riyadh.

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• Utilities experience is a must, preferable experience will be in water sector. Bachelor's degree in business or related field. Master preferred.
• 20+ years demonstrated experience helping organizations design or implement eƯective strategy within Utility Companies.
• Mastery with Customer Resolution.
• An in-depth understanding of Data Quality tooling and framework approaches.
• Comfortable with direct exposure to executive stakeholders, board members, and regulators.
• Executing on projects with an Agile delivery methodology.
• Ability to work both as an individual contributor and collaboratively in a multi teams environment.
• Strong knowledge of Microsoft Excel, PowerPoint, BI and Access.
• Strong organizational skills and attention to detail.
• Strong oral and written communication skills.

Kindly send CVs to