Customer Communication & Activation Senior Officer

A GLIMPSE ABOUT CRÉDIT AGRICOLE EGYPT:

Crédit Agricole Egypt Since its launch in 2006, Crédit Agricole Egypt has succeeded to become a strong player on the economic scene, positioning itself as the Reference European Bank in Egypt. Aiming to become a leading innovation-driven sustainable bank, Crédit Agricole Egypt is committed to bring its international expertise to the local market to serve its clients and drive the sustainable development in line with Egypt’s national priorities.

With a universal customer-focused model, Crédit Agricole Egypt is “a whole bank just for you” serving the entire spectrum of customers: individuals, SMEs, enterprises, Corporate and public sector. Prioritizing its customers’ best interests, Crédit Agricole Egypt presents an extensive range of services, tailored financial solutions and the sound advice, to accompany its clients in their walk of life. Awarded most innovative bank in Egypt, convenience and distinguished customer experience is Crédit Agricole Egypt’s endeavor to attain its customers’ satisfaction throughout its nationwide network of branches and its state-of-the-art fully-fledged platform of digital services. Furthermore, Crédit Agricole Egypt is in line with the world’s digital transformation, encouraging and implementing an innovative environment to exceed its customers’ expectations.

In addition, for being an active contributor to the local economy, the bank is committed to support the development of the Egyptian community and the respect of the environment.

Duties & Responsibilities:

Events, Sponsorships & Activations Ownership

• Plan, lead, and deliver all event initiatives across the organization—including staff events, corporate and client engagements.
• Oversee the full event lifecycle: from concept development and supplier selection (via tenders/RFPs) to on-site execution and post-event evaluation.
• Own the sponsorships portfolio by evaluating proposals, aligning opportunities with business goals, and engaging stakeholders to ensure impactful brand representation.
• Manage all event logistics, branding elements, and visibility assets to maintain consistency and quality across every touchpoint.
• Partner with HR, Marketing, Distribution, and Business Units to design and implement initiatives that resonate with target audiences and meet defined KPIs.

Closed Communities & Branded Experiences

• Take charge of branding, communications, and activations within closed communities and high-traffic locations
• handle and manage giveaways, branded materials, and creative concepts to maximize engagement and brand recall.
• Handle the execution of sponsorships and activations in niche segments—ensuring alignment with marketing strategies and contractual brand rights (e.g., cashless communities, special branches).
• Deliver compelling digital and print visuals for activations, and communication campaigns.

Qualifications:

• BSc degree of Mass com
• Knowledge of graphic design techniques & tools
• Knowledge of Microsoft office programs
• 5-7 years in event management field
• Ability to Multi-task, prioritize, and effective management of multiple projects
• Very good English
• Experience with events & Sponsorships management at least 5 years
• Creativity and Communication skills