Qureos

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Customer Demand Management Team Executive

JOB_REQUIREMENTS

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You think it is time for something different? Then you are at the right place ! You will be working in an exciting, international environment and contributing personally to the company’s success. Expect exciting projects and versatile tasks, such as;


/Managing customer requests end-to-end

/Monitoring performance reports and implementing improvements

/Designing, updating, and ensuring compliance with request management processes

/Overseeing daily team operations (workload planning, task assignment, performance tracking)

/Ensuring effective cross-department communication

/Preparing management reports and initiating improvement actions


Your Profile

/3–5 years of call center operations experience

/Proven team management and process improvement skills

/Strong analytical and reporting abilities

/Excellent communication and problem-solving skills

/Proficiency in English


Your Benefits

/ Flexible working hours schemes and diverse career opportunities

/ Individual development programs and international perspectives

/ Modern healthcare services

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