Qureos

FIND_THE_RIGHTJOB.

Customer Experience Executive

Cairo, Egypt

Responsibilities:

  • Managing and executing customer bookings against space and equipment availability.
  • Managing and executing documentation process.
  • Managing and executing invoicing and BL Delivery.
  • Completing required periodical reports.
  • Cooperating with Sales counterpart for maximum customer retention and satisfaction.
  • Meeting designated customer SLAs.
  • Proactively helping customers with their shipment process.
  • Following up on the forecasted shipping volumes of the customers.
  • Managing existing accounts.


Qualifications:

  • 1-3 years of experience in any customer service/account management role.
  • Bachelor's degree in relevant field (Preferably Logistics).

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