Customer Experience Specialist - KSA Taif

Customer Experience Specialist - KSA Taif page is loaded Customer Experience Specialist - KSA Taiflocations: Jeddahtime type: Vollzeitposted on: Heute ausgeschriebentime left to apply: Enddatum: 20. Dezember 2025 (Noch 8 Tage Zeit für Bewerbung)job requisition id: R Job Title: Customer Experience Specialist Location: Taif, KSA About the job Join the team transforming how healthcare is delivered for chronic and specialty conditions worldwide. In General Medicines, you'll help drive meaningful outcomes in diabetes, transplant, and immunology - with the scale and urgency patients deserve. About Sanofi: We're an R&D-driven, AI-powered biopharma company committed to improving people's lives and delivering compelling growth. Our deep understanding of the immune system - and innovative pipeline - enables us to invent medicines and vaccines that treat and protect millions of people around the world. Together, we chase the miracles of science to improve people's lives. Main responsibilities: Provide quality medical information to healthcare professionals in compliance with professional ethics, company standards, and regulatory requirements Build and maintain strong relationships with key opinion leaders and target physicians to achieve sales targets aligned with company strategy Develop and execute weekly and monthly territory visit plans in consultation with your District Manager Identify new business opportunities and establish relationships with healthcare professionals across your territory Maintain up-to-date knowledge of products, therapeutic areas, and competitive landscape to create a professional image Implement customer targeting and profiling strategies to drive territory growth and increase product adoption Communicate market feedback and relevant insights to your line manager to inform business decisions Support knowledge transfer to new team members on product information, territory coverage, and reporting systems About you Bachelor's degree in Medicine or Pharmacy Strong communication and interpersonal skills with the ability to build trusted relationships Business acumen with a results-oriented mindset Excellent negotiation skills and ability to influence healthcare professionals Collaborative team player who thrives in a fast-paced environment Patient-focused approach with commitment to ethical standards Valid driving license and willingness to travel within the territory Help shape the future of care for chronic and complex conditions like diabetes, transplant, and cardiovascular disease Drive meaningful impact at global scale: our medicines reach more than 100 million people each year Be part of a simpler, digital- and AI-powered business that's rethinking how we work and engage with the world Stretch your career in a development playground, with opportunities across functions, regions, and the entire product lifecycle Work in a place that combines global scale with local expertise, backed by a strong culture of collaboration and shared purpose Join a workplace where diversity, equity, and inclusion are at the core, with Employee Resource Groups and leadership programs that celebrate every voice Pursue Progress . Discover Extraordinary .Join Sanofi and step into a new era of science - where your growth can be just as transformative as the work we do. We invest in you to reach further, think faster, and do what's never-been-done-before. Progress and Discover Extraordinary - together.At Sanofi, we provide equal opportunities to all regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, protected veteran status or other characteristics protected by law.Diversity und Inklusion sind in den Grundwerten von Sanofi verankert und spiegeln sich in unserer Arbeitsweise wider. Wir respektieren die Vielfalt unserer Belegschaft in Hinsicht auf ihre Herkunft, Erfahrungen und Lebensweisen. Wir erkennen die Bereicherung, die diese Vielfalt birgt, und fördern Inklusion sowie eine Arbeitsumgebung, in der diese Unterschiede sich weiter entwickeln können, zur Stärkung des Lebens unserer Mitarbeiter, Patienten und Kunden.