Customer Management Executive

We’re Hiring: Customer Management Executive

Location: Sharjah

Company: Al Safwan Marine

Employment Type: Full-Time

About Us

Al Safwan Marine is a fast-growing marine safety company serving clients worldwide. We specialize in inspection and servicing of Lifeboats, Fire Fighting Appliances, Liferafts, Automation Systems, Load Testing, and Safety Equipment Supply. With a strong commitment to quality and safety, we strive to deliver excellence in every service we provide.

Job Overview

We are seeking a Customer Management Executive to join our dynamic team. The ideal candidate will build and maintain strong relationships with clients, understand their needs, and ensure customer satisfaction while promoting our range of marine safety solutions.

Key Responsibilities

• Build and maintain long-term relationships with clients through regular communication.
• Meet with potential clients to assess their needs and identify business opportunities.
• Conduct in-depth client requirement assessments to propose suitable solutions.
• Address client concerns promptly and professionally.
• Engage with existing clients to encourage renewals, upgrades, and additional services.
• Collaborate with internal teams to ensure seamless service delivery and client satisfaction.

Qualifications & Experience

• Bachelor’s / Master’s degree in any discipline.
• 1–2 years of experience in Sales or Marketing is desirable.
• Freshers with strong communication and interpersonal skills are also welcome to apply.
• Female applicants will be given preference.
• Candidates holding a sponsored visa will be given preference.
• Holding a valid UAE Driving License will be an added advantage.
• Candidates residing in or around Muwaileh (Sharjah) are encouraged to apply.

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Key Skills

• Excellent English communication (verbal & written).
• Strong client relationship and negotiation skills.
• Proactive, confident, and goal-oriented attitude.
• Good organizational and follow-up abilities.

Working Hours: Monday to Saturday

Monday to Friday: 08:00 AM – 05:00 PM

All Saturdays: 08:00 AM – 01:30 PM

Joining Availability

Immediate joiners preferred or within 30 days.

Why Join Us?

• Opportunity to work with a growing global marine brand.
• Supportive and collaborative work environment.
• Career growth and learning opportunities in the marine safety industry.

Apply now and become a part of Al Safwan Marine’s journey toward excellence in marine safety!

Job Types: Full-time, Permanent