Customer Quality Engineer

American Howa Kentucky, Inc. is a global supplier of automotive interiors and noise vibration parts. American Howa Kentucky, Inc. promotes a supportive work environment to create a workplace in which people can work safely and securely.

American Howa Kentucky, Inc. is seeking a full-time Customer Quality Engineer to join our Quality team.

PURPOSE OF POSITION:

Support the management and control of quality through use of quality related skills while supporting the policies and standard operation procedures of AHK.

RESPONSIBILITIES:

Responsible and ownership of all quality related items both internally and externally. Support quality system by adhering to AHK’s plant standards and customers’ requirements.

ESSENTIAL FUNCTIONS OF THE POSITIONS:

• Support all specific requirements of IATF / ISO.
• Knowledge of all customer portal functions
• Understand and promote AHK’s operating philosophies
• Establish and maintain communication with other team members and support departments
• Administrative work related to maintenance and/or improvement of quality assurance system
• Analyze, evaluate and/or improve quality level of production process
• Support all necessary engineering standards and conduct related Quality paperwork and data from prototype stage to production
• Inspecting products and proposing countermeasures for defective products
• Analyze, evaluate and/or propose countermeasure for process related defects
• Maintain good customer relations
• Review and support PPAP process with follow up for part approvals
• Adherent to the customer requirements manuals
• Verify corrective actions long term
• Perform other duties as required (other projects or assignments requested)
• Travel to Customers and potentially stay extended time on short notice.
• Knowledge of APQP (Control Plans, D/P FMEA Flow)
• Conduct internal audits
• Review and approve data collected on check sheets
• Review daily scrap, defect investigation, issue Hold Tags and Quality Alerts
• Issue PDN’s to suppliers, receive and review root cause and counter measure
• Maintain the Quality Hold Cage
• Collect data for monthly plant review charts
• Review and approve COA’s and COC’s

SKILL (Ability to do the job):

• Ability to work in a team environment
• Knowledge of quality assurance analytical tools
• Knowledge of computer applications including Word, Excel, and Power Point
• Must be willing to work extended hours as needed to meet production requirements
• Ability to multi-task in a fast-paced environment
• Strong problem solving and troubleshoot skills – 5P, 5 Why, 8D, etc.
• Must be willing to work off site as needed – customer visits as needed
• Maintain customer specification by check sheets
• Receive and analyze customer score cards
• Must be able to travel to customers to deal with various issues
• Must be able to obtain US Passport for travel outside United States
• Blue Print reading and understanding

PHYSICAL DEMANDS:

• Ability to lift 50 pounds
• Able to stand for prolonged periods of time in a manufacturing environment.
• Specific vision abilities required include viewing raw materials and parts for color matching and depth perception.
• Frequent bending, stooping and stretching
• Ability to walk for prolonged periods of time.

EQUIPMENT/PPE:

• Compactor
• Measuring devices
• Safety glasses
• Steel toe shoes

OTHER:

• IATF / ISO standards and implementation, APQP, Lean Manufacturing, PPAP, SPC, Six Sigma, FMEA, Error Proofing and Kaizen, automotive blueprint reading skills are required.
• SPC, capability studies, experience with ISO and IATF 16949 management systems, Gauge R&R, MSA Calibration preferred, Tier 1 Automotive experience a plus

WHAT AREAS OF TRAINING ARE REQUIRED:

• SPC, capability studies, experience with ISO and IATF 16949 management systems, Gauge R&R, MSA Calibration preferred. Final inspection, receiving inspection, 1st and last piece inspection when covering for Quality Tech or Inspector, use of gauges.

WHAT AREAS OF TRAINING ARE REQUIRED:

• SPC, capability studies, experience with ISO and IATF 16949 management systems, Gauge R&R, MSA Calibration preferred. Final inspection, receiving inspection, 1st and last piece inspection when covering for Quality Tech or Inspector, use of gauges.

EDUCATION:

• 2-year degree from a technical college or equivalent
• Minimum of five years on-the-job training with industrial manufacturing facility in skilled trade capacity.

This is a local hire position- relocation assistance is not provided.

Schedule:

Monday - Friday

8:00am - 5:00pm

Overtime Is Required (during the week and some weekends)

Job Type: Full-time

Pay: Up to $45,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Work Location: In person