Customer Relationship Management Consultant

Dynamics 365 CE Technical

Desired Competencies (Technical/Behavioral Competency)

Must-Have

• Able to configure, design, build and extend Dynamics 365 Customer Engagement Apps – Sales, Marketing, Customer Service and Field Service
• Good working knowledge of using Power Platform components
• 2-3 years of working experience with Dynamics 365 CE Apps

Good-to-Have

• Able to integrate Dynamics 365 CE Apps with other systems
• Good proficiency in core .Net, C# and Azure components like Logic Apps, Azure Service Bus, Azure Functions, Azure DevOps etc
• Sound functional knowledge of CRM business processes
• Good written and spoken skills
• Experience with data migration
• Good to be Microsoft Certified: Power Apps + Dynamics 365 Developer Associate

Responsibility of / Expectations from the Role

1 To complete assigned development tasks in defined time line

2 To prepare technical architecture, design and related documentation

3 Unit testing, Support system and user acceptance testing, Support User training

4 Code propagation, Defect fixing