Customer Relationship Manager [CLINIC][FEMALE]

Job Title: Branch Manager

Company: Rootwise Aesthetics
Location: R.S. Puram, Coimbatore
Employment Type: Full-time, Permanent
Work Mode: On-site
Salary: ₹25,000 – ₹35,000 per month
Schedule: Day Shift

About Rootwise Aesthetics

Rootwise Aesthetics is a leading skin and hair care clinic dedicated to providing scientifically backed, results-driven treatments. We are seeking a proactive and customer-focused CRM to lead our Coimbatore (R.S. Puram) branch. The ideal candidate will be skilled in lead generation and conversion, sales management, and client relationship building within the aesthetics and wellness sector.

Key Responsibilities

• Generate and convert leads through various channels including walk-ins, online inquiries, referrals, and local marketing initiatives
• Understand client needs and recommend suitable skin and hair treatments based on clinical offerings
• Drive clinic revenue by achieving monthly and quarterly sales targets
• Ensure high-quality client service and manage the day-to-day operations of the branch
• Collaborate with doctors and clinic staff to deliver seamless customer experiences
• Track and report on lead conversion rates, customer feedback, and branch performance
• Handle customer inquiries and resolve complaints efficiently
• Submit daily, weekly, and monthly performance and sales reports to management
• Stay updated on industry trends to contribute to product and service improvements

Requirements

• Bachelor's degree in any discipline (required)
• 4 to 7 years of experience in B2C sales, preferably in healthcare, wellness, or aesthetics
• Proven ability in lead generation, follow-up, and conversion
• Fluency in Tamil and English is essential
• Strong interpersonal, negotiation, and communication skills
• Target-driven, customer-oriented, and team leadership experience

Benefits

• Performance-Based Incentives
• Paid Leave Policy
• On-the-job training and career development opportunities

How to Apply

Interested candidates should contact +91 95976 88868 and email their updated resume to ashokaramakrishnan@gmail.com.

Job Type: Full-time

Pay: ₹35,000.00 - ₹45,000.00 per month

Benefits:

• Flexible schedule

Work Location: In person