Veeva CRM Consultant

Job Description Summary

• Explore, develop, implement and evaluate Digital innovation solutions that address customer needs. Co-create with key stakeholders to build partnerships and collaborations
• Leads the delivery of multiple projects across a variety of creative and marketing channels, including print and digital media. Develop and coordinate project plans across the design, development and production stages of a project to support the successful delivery within set KPI's.
• Works in collaboration with brand teams, technical teams and all functions to maximize value.
• Provides consultancy, advice and assistance on strategy for commercialization of products, and influence marketing/Marketing Sales Operation team on decision making on Sales Force resource allocation in most optimal ways, through delivery of proven analytics-based projects.
• Provide analytics support to Novartis internal customers

Job Description

Major accountabilities:

• Planning and management, gather requirements to develop detailed Project plans and Project estimations to task level.
• Proactively assist the Business to identify upcoming conflicts and resource gaps.
• Serve as interface with the global and local Brand teams on Project Planning and delivery management.
• Leads and delivers projects for Regional and global teams, ensuring adherence to time-lines and quality objectives.
• Ensures delivery of efficient and high-quality deliverables.
• Manages an efficient and high-quality team that promotes synergy and best practice sharing among resources, drives collaboration with Country Organizations in managing high standards of communication and delivering best in class services.
• Provide guidance on training requirements in relation to Commercial processes -Takes initiative to drive standardization of reports across brands

Key performance indicators:

• Timeliness of roll out of Veeva Digital upgrades and the associated content rollout
• Rollout with Quality and accuracy. Good customer satisfaction scores.
• Ability to manage multiple stakeholders / projects.

Minimum Requirements:

• Expertise in pharma multichannel marketing content lifecycle (esp. Veeva Approved Emails, and CLM Presentations).
• Knowledge of Vault promo-mats to validate assets metadata reports, generate reports, and insights to support audit strategy.
• Understanding of Vault & CRM integration WoW

Work Experience:

• Veeva Content life cycle
• Veeva Vault Promo mats Operations Management and Execution.
• Cross Cultural Experience.
• Project Management.

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com