Customer Sales Representative

Job Summary
We are seeking a dedicated and enthusiastic Customer Service Representative to join our team. The ideal candidate will be responsible for providing exceptional customer support, ensuring client satisfaction, and effectively handling inquiries. This role requires strong communication skills, a customer-focused attitude, and the ability to manage various tasks in a fast-paced environment.

Responsibilities

• Deliver outstanding customer service through various channels including phone, email, and chat.
• Assist customers with inquiries regarding products and services, providing accurate information and solutions.
• Handle outbound calling to follow up on customer concerns or promote services.
• Collaborate with team members to enhance client services and improve overall customer experience.
• Utilize Microsoft Office applications for documentation and reporting purposes.
• Analyze customer feedback to identify trends and recommend improvements in service delivery.

Requirements

• Strong communication skills with the ability to engage effectively with customers in English; bilingual or multilingual abilities are a plus.
• Proficient computer skills including familiarity with Microsoft Office suite.
• Join our team as a Customer Service Representative where you can make a meaningful impact while developing your career in a supportive environment!

Job Type: Full-time

Pay: Rs30,000.00 - Rs100,000.00 per month

Work Location: In person