Customer Sales Specialist

Shift: Night (5:30 PM - 2:30 AM)

Location: On-site, Wapda Town, Lahore

Responsibilities

Implementation & Training: Guide new clients through onboarding process and train them to maximize service value.

Relationship Management: Build strong relationships, gather feedback, and identify improvement opportunities.

Performance Monitoring: Track client engagement, address issues proactively, and ensure seamless service delivery.

Issue Resolution: Handle escalations, ensuring timely and effective resolutions.

Retention & Growth: Reduce churn, renew contracts, and expand client accounts.

Requirements

Experience in customer success or client management (service-based preferred).

Strong communication and problem-solving skills.

Familiarity with CRM tools and data analytics.

Job Type: Full-time

Pay: Rs70,000 - Rs120,000.00 per month

Work Location: In person

Office no:1, 1st floor, Usmania Trade Center, adjacent to Malmo Bakery, Rehmat Chowk, Wapda Town, Lahore

Pay: Up to Rs120,000.00 per month

Work Location: In person