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Customer Service
JOB_REQUIREMENTS
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- Act as the primary point of contact for customers, addressing inquiries and resolving issues promptly to ensure a positive customer experience.
- Actively listen to customer needs, empathize with their concerns, and provide tailored solutions that exceed their expectations.
- Work collaboratively with cross-functional teams to address complex customer issues and implement effective solutions.
- Educate customers about product features and services, empowering them to make informed decisions.
- Maintain a thorough understanding of company policies and procedures to provide accurate information to customers.
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