Customer Service

Customer Service Agent (English Account):

Location: October, Smart Village

Salary: 20,000 EGP Gross

Job Type: Full-Time

About Us:
We are a leading company in the industry, known for our commitment to providing exceptional customer experiences. We are expanding our team and seeking enthusiastic Customer Service Agents to join our English account.

Key Responsibilities:

• Handle customer inquiries and resolve issues via phone.
• Provide accurate information and assistance in a courteous and professional manner.
• Maintain knowledge of company products and services to effectively address customer needs.
• Document customer interactions and escalate issues to appropriate departments as necessary.
• Achieve performance targets in line with company objectives.

Requirements:

• Education: Graduates only.
• Language Skills: English proficiency at level B2 or above.
• Communication Skills: Excellent verbal and written communication skills in English.

Benefits:

• Competitive gross salary of 20,000 EGP.
• Transportation provided to and from Smart Village.
• Special door-to-door transportation for female employees for shifts ending between 9 PM and 5 AM.
• Opportunities for career development and growth within the company.

Work Schedule:

• Flexible shifts, with the potential for night and overnight shifts.

How to Apply:
If you are passionate about customer service and meet the qualifications, we would love to hear from you. Please send me your number

Join us and be part of a dynamic team dedicated to delivering excellence in customer service!

Job Type: Full-time

Pay: Up to E£20,000.00 per month

Application Question(s):

• Are you a graduate or an undergraduate?
• Are you Egyptian?
• Do you have any social insurance or pension?
• Do you have any commitments for the upcoming 6 months?
• What is your military status?
• Are you okay with working rotational shifts?