Customer Service Agent(Female)

We are seeking customer service agent (Female) to join our dynamic client relations team. If you have experience working in call centers or customer service) , we invite you to apply.

Key Responsibilities:

• Make outbound calls to clients for payment recovery and service follow-ups.
• Update client information and call outcomes on CRM systems and Excel sheets.
• Resolve client queries and escalate complex cases to the relevant department.
• Maintain daily call logs and prepare reports for supervisors.

Requirements:

• 2–3 years of call center or customer relations experience (banking sector preferred).
• Strong verbal communication and persuasion skills.
• Basic proficiency in Microsoft Excel.
• Must be available to work from 10:00 AM to 7:00 PM.
• Willingness to undergo a 3-month probation period.

Why Join Us?

• Friendly and collaborative work environment.
• Opportunity to build a career in customer relationship management and recovery.
• Competitive salary package with potential growth based on performance.

Working Hours: 10:00 AM to 7:00 PM.

Job Type: Full-time

Pay: Rs30,000.00 per month

Work Location: In person