Customer Service - (Arabic - Female)

Job Title: Receptionist

Key Responsibilities

• Customer Relations: Greet clients upon arrival, manage the check-in process, and offer refreshments in the waiting lounge.
• Appointment Management: Coordinate service bookings via phone, WhatsApp, and email, optimizing the daily workshop schedule.
• Documentation: Open "Job Cards" accurately, ensuring all customer concerns and vehicle details are captured in our management system.
• Invoicing & Payments: Handle POS transactions, process cash/card payments, and explain basic invoice line items to customers.
• Communication Bridge: Provide status updates to customers regarding their vehicle’s progress after consulting with Service Advisors or Technicians.
• Administrative Support: Maintain an organized filing system for vehicle records, inspection reports, and insurance claims.

Required Skills

• Language Proficiency: Fluency in English is mandatory. Proficiency in Arabic
• Experience: Minimum 2–4 years in a receptionist or customer service role.

How to Apply

Please send your CV to hr@smartmotor.ae or 0589107620

Job Type: Full-time

Pay: From AED3,000.00 per month

Work Location: In person