Customer Service Dispatcher

Job Description:
Groome Transportation's St. Cloud location is hiring Dispatchers!
*Urgently hiring for mid and weekend shifts!*

• 1 – 2 years previous customer service or dealing with the public
• 1+ year handling multiple phone lines
• Software experience with Word, Excel, and Outlook and other Internet applications
• Some experience using scheduling and/or reservation software
• Cash handling experience
Satisfactory completion of each of the following:

• • Background investigation
  • Drug test
  • DOT physical and agilities test (drivers only)
  • Motor Vehicle Report (drivers only)
  
  
• Ability to communicate effectively in English
• High School diploma or equivalent

Job Requirements:

• Answer customer inquiries, assist walk-in customers
• Take new reservations from callers and walk-ins
• Provide excellent customer service
• Work varied shifts as needed
• Perform other duties as required

Wage Range: 15.00 - 15.00 per hour
General Description of Benefits: Benefits *Based on average hours worked for full-time employees*
Medical
Dental
Vision
Life Insurance
Long and Short Term Disability
Paid Time Off
Plus MORE!