Customer Service Executive

This is a full-time on-site role for a Customer Service Executive at Belle Homes Real Estate in Dubai. The role involves managing client interactions, providing exceptional customer support, and handling day-to-day administrative and coordination tasks to ensure client satisfaction.

Responsibilities

• Greet and assist clients, visitors, and guests in a professional and friendly manner.
• Handle customer inquiries and requests through phone, email, and in-person interactions.
• Maintain accurate customer records, feedback, and service requests in the CRM system.
• Coordinate with internal departments (sales, operations, and admin) to address client needs effectively.
• Support sales and leasing teams by following up with clients and providing timely updates.
• Perform administrative duties including document management, MIS reports, and data entry.
• Make outbound calls to prospective and existing clients to enhance engagement and support business objectives.
• Customer service and sales passionate people are welcomed.

Qualifications

• Strong interpersonal and client relationship management skills.
• Excellent communication and customer service abilities.
• Proficiency in Microsoft Office, Excel, and Google Workspace.
• Strong problem-solving and multitasking skills with keen attention to detail.
• Analytical mindset and ability to handle client issues effectively.
• Prior experience in real estate or customer service is an advantage.
• Bachelor’s degree is required.

Job Type: Full-time

Pay: AED2,000.00 - AED3,000.00 per month

Education:

• Bachelor's (Required)

Experience:

• customer service: 1 year (Preferred)