Customer Service Executive

PlanlabSolutions is looking for a dedicated and experienced Customer Support Representative to handle international clients across multiple communication channels. This is a non-sales role focused purely on delivering high-quality customer service and support.

Job Title: Customer Support Executive

Organization: PlanlabSolutions

Location: Model Town Link Road, Lahore

Shift: Evening Shift/Night Shift/Morning Shift (9-hour Shift)

Compensation: Market-competitive salary based on relevant experience and interview up to 55000

Qualification and Experience:

• Proficient in spoken and written English
• Experience in Zendesk, Gorgias, Kustomer type CRM
• Minimum 2 years of experience in a customer support role or supervision
• Availability for Morning/Evening/Night Shifts.

Responsibilities:

• Manage Email Queries, Live Chat, and Calls with international clients
• Proficiency in computer operations and using MS Office and Excel
• Can manage and train subordinates on projects for which he has expertise
• No sales, targets, or commission-based work

How to Apply:

Interested candidates can apply by sending their updated resume to hr@planlabsolutions.com
WhatsApp: +923703374842

Pay: From Rs40,000.00 per month

Application Question(s):

• What is your current salary?
• What is your expected salary
• Do you have any experience working with Zendesk, Gorgias like CRM
• Are you willing to work within the mentioned salary bracket?

Work Location: In person