Customer Service Executive (Telephone Operator)

Job Description:
We are looking for a Customer Service Executive to handle incoming and outgoing calls related to property leasing.

Key Responsibilities:

• Answer incoming calls and respond to customer inquiries professionally.
• Make outbound (cold) calls to potential clients and leasing inquiries.
• Provide accurate information about available properties.
• Record and update call details and customer information.
• Coordinate with the leasing team for appointments and follow-ups.
• Maintain a courteous and helpful attitude at all times.

Requirements:

• Excellent communication skills (English proficiency required; Arabic is an advantage).
• Pleasant and professional telephone etiquette.
• Basic computer knowledge (MS Office, CRM experience is a plus).
• Prior experience in real estate or customer service preferred.

Job Type: Permanent

Pay: AED2,000.00 - AED3,000.00 per month

Education:

• Bachelor's (Required)

Experience:

• Customer Service: 1 year (Required)