Customer Service - Real Estate Background

• Communicate with current and potential clients via telephone, email, online chat, or social media.
• Listen attentively to questions and concerns and respond promptly with a resolution according to company guidelines.
• Always maintain a courteous and calm manner to de-escalate stressful situations.
• Document personal information to create, update, or adjust customer accounts.
• Prepare call-related information for purposes of auditing and reporting.
• Provide and respond to feedback about any aspect of the job or its duties.
• Suggest products and services to clients based on their requests and needs.
• Answer inbound calls or generate outbound calls, in some cases cold calling to follow up on orders.

Job Type: Full-time

Application Question(s):

• What is your salary expectations (Full Package)?
• How long is your notice period?
• What is your visa type?

Experience:

• customer service in real estate company: 2 years (Required)

Language:

• Arabic Fluently (Required)

Location:

• Doha (Required)

Work Location: In person