Customer Service Rep - Shift - Day - Monday - Friday 6:00am-2:30pm

Continue to Grow with GXO.

At GXO, we know our greatest asset is people like you - energetic, innovative people of all experience levels and talents who make GXO a great place to work. Your career matters to us because your passion and excitement will help keep our company moving forward.

Customer Service Rep - Shift - Day - Monday - Friday 6:00am-2:30pm

Logistics at full potential.

At GXO Logistics, we’re constantly looking for talented individuals at all levels who can deliver the caliber of service our company requires. As the Transportation Specialist, you will be responsible for performing all functions of customer service, as well as order entry, load tracking for all modes of transportation and freight pay resolution. If you’re excited by the prospect of working for a global company, we have the opportunity for you to grow with GXO.

Pay, benefits and more.

We are eager to attract the best, so we offer competitive compensation and a generous benefits package, including full health insurance (medical, dental and vision), 401(k), life insurance, disability and more.

What you’ll do on a typical day:

• Schedule delivery appointments
• Conduct freight tendering/carrier selection (with use of routing guide)
• Monitor carrier performance/compliance issues
• Perform data entry and track-and-trace duties
• Provide freight pay and claims resolution

What you need to succeed at GXO:

At a minimum, you’ll need:

• 1 year of experience working in an administrative / clerical position

It’d be great if you also have:

• High school diploma or equivalent
• Ability to understand the perspective of several sides of the issue to achieve resolution, including carrier, supplier, freight pay, internal customer, etc.
• Solid attention to detail with the ability to multitask
• Excellent customer service, written and verbal communication skills
• Experience in freight pay resolution
• Understanding of transportation modes and rate structures for Supply Chain
• Sikorsky Global Logistics training
• Proficiency in Microsoft Office (Word, Excel and Outlook)

We engineer faster, smarter, leaner supply chains.

We are proud to be an Equal Opportunity employer including Disabled/Veterans.

GXO adheres to CDC, OSHA and state and local requirements regarding COVID safety. All employees and visitors are expected to comply with GXO policies which are in place to safeguard our employees and customers.

All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed.