Customer Service Representative

Job Title: Customer Care Executive (Female) – Healthcare Background

Location: Dubai – DMCC
Salary: Up to AED 5,000

Job Description:
We are seeking a female Customer Care Executive with a laboratory / healthcare background to join our team in Dubai (DMCC). The ideal candidate should have prior experience working in a hospital or medical center in the UAE, with strong communication and customer service skills.

Key Responsibilities:

• Handle patient inquiries and provide accurate information about services.
• Assist with appointment scheduling, follow-ups, and coordination.
• Maintain professional communication with patients and internal teams.
• Ensure smooth customer service operations in line with healthcare standards.
• Manage and update patient records as required.

Requirements:

• Female candidates only.
• Prior experience in customer service within a hospital, clinic, or medical laboratory in the UAE is mandatory.
• Excellent communication skills in English and Hindi.
• Strong interpersonal skills and a patient-friendly approach.
• Ability to multitask and work in a fast-paced healthcare environment.
• Currently based in Dubai or willing to relocate.

Benefits:

• Attractive salary package up to AED 5,000.
• Professional work environment in a reputed healthcare setup.

Job Type: Full-time

Pay: Up to AED5,000.00 per month

Education:

• Bachelor's (Required)

Experience:

• Medical Laboratory: 3 years (Required)
• UAE: 2 years (Required)
• customer care : 3 years (Required)

Language:

• English (Required)
• Hindi (Required)