Qureos

FIND_THE_RIGHTJOB.

Customer Service Representative

Lahore, Pakistan

Job Title: Customer Service Representative
Company: ATU Logistics
Location: Near DHA Phase 6, Lahore
Shift: Night Shift | 7:30 PM – 4:30 AM (Monday–Friday)

About the Role

ATU Logistics is looking for driven and customer-focused professionals to join our night shift team as Customer Service Representatives. You’ll be engaging with clients across the US and Canada, managing calls, resolving inquiries, and promoting our freight and logistics services. This in-office role is perfect for confident communicators with strong English skills and a sales-driven mindset who thrive in a fast-paced environment.

Key Responsibilities

  • Handle inbound and outbound calls with confidence and professionalism.
  • Identify client needs, upsell logistics services, and close potential sales opportunities.
  • Meet or exceed sales and performance KPIs, while maintaining accurate records in CRM systems.
  • Resolve customer concerns promptly and effectively, collaborating with internal departments when needed.
  • Stay updated on company services, new promotions, and industry developments.

Requirements

  • Previous experience in customer service or telesales (preferably within logistics or BPO sectors).
  • Excellent English communication skills — both spoken and written.
  • A confident, persuasive, and results-oriented personality.
  • Availability for full-time night shifts at our office near DHA Phase 6, Lahore.

What We Offer

  • Competitive base salary with performance-based bonuses.
  • A professional, supportive, and career-focused environment.
  • Opportunities for growth, learning, and long-term career advancement.

If you’re motivated, target-driven, and eager to grow in a dynamic logistics setting, we’d love to hear from you!

Apply now and start your career with ATU Logistics!

Job Type: Full-time

Pay: Rs50,000.00 - Rs100,000.00 per month

Work Location: In person

© 2025 Qureos. All rights reserved.