Customer Service Representative

Description

We are seeking a dedicated and professional Customer Service Representative to join our esteemed hospitality team. In this role, responsible for delivering exceptional service that exceeds their expectations.

Responsibilities

• Respond to customer inquiries via phone, email in a timely manner
• Resolve customer complaints and issues with a focus on customer satisfaction
• Process orders, returns, and exchanges accurately
• Provide product information and recommendations to customers
• Collaborate with other departments to ensure seamless customer experience

Requirements

• Excellent communication and interpersonal skills
• Ability to multitask and prioritize in a fast-paced environment
• Strong problem-solving skills
• Previous customer service experience preferred
• Proficiency in Microsoft Office and CRM software

Benefits

• Competitive salary and benefits package
• Opportunities for career growth and development
• Positive and inclusive work environment
• Employee discounts on company products