Qureos

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Customer Service Representative

JOB_REQUIREMENTS

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Description

We are seeking a dedicated and professional Customer Service Representative to join our esteemed hospitality team. In this role, responsible for delivering exceptional service that exceeds their expectations.

Responsibilities

  • Respond to customer inquiries via phone, email in a timely manner
  • Resolve customer complaints and issues with a focus on customer satisfaction
  • Process orders, returns, and exchanges accurately
  • Provide product information and recommendations to customers
  • Collaborate with other departments to ensure seamless customer experience

Requirements

  • Excellent communication and interpersonal skills
  • Ability to multitask and prioritize in a fast-paced environment
  • Strong problem-solving skills
  • Previous customer service experience preferred
  • Proficiency in Microsoft Office and CRM software

Benefits

  • Competitive salary and benefits package
  • Opportunities for career growth and development
  • Positive and inclusive work environment
  • Employee discounts on company products

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