Customer service representative

Customer Service Representative (CSR)

Salary: 30,000 – 40,000 per month + Daily Performance Bonuses

Job Overview:

We are looking for a Customer Service Representative to handle international client interactions, resolve queries, and provide excellent customer support. Ideal candidates should be fluent in English, empathetic, and capable of maintaining professionalism during night shifts.

Key Responsibilities:

• Handle inbound and outbound customer calls and messages.
• Provide accurate information about products and services.
• Resolve client concerns promptly and efficiently.
• Maintain call logs, reports, and client records.
• Ensure customer satisfaction and contribute to team targets.

Requirements:

• Excellent verbal and written English communication skills.
• Prior experience in a call center or customer service role (preferred).
• Strong problem-solving and listening skills.
• Ability to work under pressure and manage time effectively.
• Must be available for night shifts (6 PM – 3 AM).

Perks & Benefits:

• Competitive base salary: 25,000 – 35,000 per month.
• Daily bonuses and incentives for performance.
• Growth and promotion opportunities within the company.
• Comfortable and professional work environment.
• Office location: Gulshan-e-Iqbal, Karachi (Near Disco Bakery).

Job Type: Full-time

Pay: Rs30,000.00 - Rs40,000.00 per month

Work Location: In person