Customer Service Representative

Now Hiring: Customer Service Representative

UK-Based | Rotational Shifts (UK Timings)

Are you a confident communicator with a passion for great customer service? Join our fast-growing food order taking company and help customers enjoy a smooth and hassle-free ordering experience!

About Us

We are a UK-based food order support company assisting restaurants and takeaway businesses by handling customer calls and processing food orders efficiently and accurately.

Your Role

As a Customer Service Representative, you will:

• Answer inbound calls from customers placing food orders
• Accurately enter orders into the system
• Handle customer queries regarding menu items, pricing, and delivery times
• Resolve complaints professionally and politely
• Coordinate with partner restaurants when required

Working Hours

• Rotational shifts based on UK time zone (GMT/BST)
• Evening and weekend availability may be required
• Full-time / Part-time positions available

What We’re Looking For

• Excellent spoken English with a clear phone manner
• Good listening and typing skills
• Ability to work in a fast-paced environment
• Basic computer knowledge
• Prior call center or customer service experience preferred (but not mandatory)

What We Offer

• Competitive salary
• Performance-based incentives
• Friendly and supportive team environment
• Training and growth opportunities

If you’re customer-focused, detail-oriented, and ready to be part of an energetic team, we’d love to hear from you!

Apply now and start your journey with us!

Job Type: Full-time

Pay: Rs50,000.00 - Rs70,000.00 per month

Work Location: In person