Customer Service Representative

Customer Service Representative

Location: Atlanta, GA
Schedule: Full-time Hourly
Compensation: Competitive compensation and inclusive benefits for a strong total rewards package.

About OrthoAtlanta

Become part of OrthoAtlanta, the largest independent physician-owned orthopedic and sports medicine practice in Georgia and contribute to our mission of providing comprehensive orthopedic care. At OrthoAtlanta, you'll be an integral member of a dedicated team of Healthcare Professionals committed to enhancing our patients' quality of life. We offer diverse career paths for talented individuals seeking professional growth and development within a supportive and rewarding work environment where your contributions will make a significant impact.

What You’ll Do

A Great Fit If You…

• Thrive in a busy, phone-driven environment with fast call volume
• Bring empathy, clarity, and efficiency to every patient interaction
• Communicate with confidence and compassion—both in writing and over the phone
• Stay organized and composed, even during high-pressure moments
• Understand the importance of accuracy in patient records and scheduling

What You’ll Need

• High school diploma or GED
• 2+ years of experience in a medical office or call center (preferred)
• Working knowledge of Epic (strongly preferred)
• Familiarity with medical terminology (preferred)
• Excellent verbal and written communication skills
• Detail-oriented with strong time management and multitasking abilities
• Discretion, professionalism, and a team-first mindset

Why OrthoAtlanta?

• Join a trusted name in orthopedic and sports medicine care
• Be part of a patient-first culture where your voice and contributions matter
• Enjoy ongoing opportunities for career growth and development

Are you ready to bring your expertise to a team committed to excellence in Orthopedics? Apply today and join a team that puts patients first!