Customer Service Representative

Key Responsibilities:

• Handle customer inquiries via phone, email, and in-person interactions
• Provide accurate information about services and resolve customer concerns promptly
• Maintain a high level of professionalism and customer satisfaction
• Record customer interactions and maintain proper documentation
• Coordinate with internal teams to ensure timely issue resolution

Requirements:

• Bachelor’s degree or relevant experience in Customer Service
• Excellent communication and interpersonal skills
• Strong problem-solving abilities and attention to detail
• Ability to work in a fast-paced environment
• Proficiency in MS Office and basic CRM tools

Job Type: Full-time

Pay: From AED3,000.00 per month

Work Location: In person