Customer Service Representative

🌟 We’re Hiring: Customer Service Specialist

📍 Location: New Cairo | 🕘 Full-Time | On-site

👋 About Us

At Sutherland , we help global brands grow smarter through AI, automation, cloud engineering, and digital solutions . We believe in innovation, teamwork, and creating great experiences—not just for our clients, but for our people too.

With hundreds of patented AI solutions and a flexible as-a-service model, we’re all about moving fast, thinking big, and growing together.

💬 About the Role

We’re looking for friendly, confident, and customer-focused people to join our team as Customer Service Specialists . In this role, you’ll be helping customers, solving problems, and making sure every interaction ends on a positive note.

What you’ll be doing:

• Answering customer questions and providing support
• Resolving issues in a calm, professional, and friendly way
• Communicating clearly and confidently over the phone
• Making customers feel heard, valued, and supported
• Working closely with your team to deliver great service

✅ Who Can Apply?

• Fresh graduates & dropouts are welcome!
• Good communication and customer service skills
• A positive attitude and willingness to learn
• Strong listening and problem-solving skills
• Comfortable working as part of a team
• Fluent English is required (B2/C1 level)
• Ability to work night & overnight shifts

🎁 What’s In It for You?

• Attractive salary
• Fully paid training
• Granted KPIS first 3 months
• Social & medical insurance
• Free transportation
• Overnight allowance
• Real opportunities for career growth and promotion

✨ If you’re looking for a supportive work environment, great benefits, and a place to grow your career—Sutherland is the place for you!

• To apply send your cv to rania.sekik@sutherlandglobal.com