Qureos

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Customer Service Representative

🌟 We’re Hiring: Customer Service Specialist

📍 Location: New Cairo | 🕘 Full-Time | On-site

👋 About Us

At Sutherland , we help global brands grow smarter through AI, automation, cloud engineering, and digital solutions . We believe in innovation, teamwork, and creating great experiences—not just for our clients, but for our people too.

With hundreds of patented AI solutions and a flexible as-a-service model, we’re all about moving fast, thinking big, and growing together.


💬 About the Role

We’re looking for friendly, confident, and customer-focused people to join our team as Customer Service Specialists . In this role, you’ll be helping customers, solving problems, and making sure every interaction ends on a positive note.

What you’ll be doing:

  • Answering customer questions and providing support
  • Resolving issues in a calm, professional, and friendly way
  • Communicating clearly and confidently over the phone
  • Making customers feel heard, valued, and supported
  • Working closely with your team to deliver great service


✅ Who Can Apply?

  • Fresh graduates & dropouts are welcome!
  • Good communication and customer service skills
  • A positive attitude and willingness to learn
  • Strong listening and problem-solving skills
  • Comfortable working as part of a team
  • Fluent English is required (B2/C1 level)
  • Ability to work night & overnight shifts


🎁 What’s In It for You?

  • Attractive salary
  • Fully paid training
  • Granted KPIS first 3 months
  • Social & medical insurance
  • Free transportation
  • Overnight allowance
  • Real opportunities for career growth and promotion


If you’re looking for a supportive work environment, great benefits, and a place to grow your career—Sutherland is the place for you!


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