Customer Service Representative

We are looking for Customer Services Representative in UK Based Call Center.

KEY RESPONSIBILITIES:

• Manage large amounts of incoming phone calls.
• Strong phone contact handling skills and active listening.
• Ability to multi-task, prioritize, and manage time effectively.
• Responding promptly to customer inquiries.
• Knowing our products inside and out so that you can answer questions.
• Communicating and coordinating with colleagues as necessary.
• Ensure customer satisfaction and provide professional customer support.
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
• Follow communication procedures, guidelines and policies.
• Take the extra mile to engage customers.

Qualification & Other Details:

• FSC/BS/Masters
• Good Communication Skills
• Experience Required: (01 Year to 02Years)
• Timing will be on Rotation.
• Work 6 Days / Week.

Job Type: Full-time

Pay: Rs35,000.00 - Rs50,000.00 per month

Education:

• Bachelor's (Preferred)

Language:

• English (Required)

Work Location: In person