Customer Service Representative

Overview
We are seeking a dynamic and enthusiastic Customer Service Representative to join our team! In this vital role, you will be the friendly face and helpful voice that ensures our clients and visitors receive exceptional support and service. Your positive attitude, organizational skills, and ability to handle multiple tasks with professionalism will help create a welcoming environment. This paid position offers an exciting opportunity to develop your office management, clerical, and customer support skills while contributing to a vibrant team dedicated to excellence.

Duties

• Greet visitors and clients at the front desk with professionalism and warmth, managing multi-line phone systems efficiently.
• Provide outstanding customer service by answering inquiries, resolving issues promptly, and maintaining a positive attitude.

Skills

• Proven experience in office management or administrative support roles with strong clerical skills.
• Strong organizational skills with the ability to multitask efficiently in a fast-paced environment.
• Exceptional phone etiquette skills with experience managing multi-line phone systems.
• Bilingual abilities are highly valued to serve diverse client needs effectively.
• Experience in customer service roles demonstrating patience, active listening, and problem-solving abilities.
• Familiarity with medical or dental receptionist duties such as calendar management or patient check-in processes is a plus.
• Effective time management skills to prioritize tasks and meet deadlines consistently. Join us in delivering outstanding service while growing your career in a supportive environment that values your contributions!

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person