Customer Service Representative (Female)

We are looking for a dedicated and friendly Female Customer Service Representative to manage and follow up with leads via phone calls and WhatsApp messages. The ideal candidate should have excellent communication skills, a customer-focused attitude, and the ability to handle inquiries professionally.

Responsibilities:

Follow up with leads through calls and WhatsApp.

Provide information about our products/services.

Maintain a positive and helpful tone in all interactions.

Update lead status and feedback in the system.

Coordinate with the sales team if needed.

Build and maintain good customer relationships.

Requirements:

Good spoken and written communication skills in [Urdu/English].

Prior experience in customer service or telemarketing is a plus.

Confident, polite, and well-mannered.

Ability to work independently and manage time effectively.

Basic knowledge of WhatsApp Business and call handling.

Working Hours: [10 am to 6pm]

Salary: [15,000 to 45,000]

Job Type: Full-time

Pay: Rs15,000.00 - Rs40,000.00 per month

Work Location: In person