Customer Service Representative (UAEN) - Aldar Retail Management

At Saadiyat Grove , we are shaping unforgettable experiences that celebrate the culture, creativity, and hospitality. We are looking for passionate Guest Ambassadors to join our Customer Service team .

✨ Your Role

As a Guest Ambassador, you will be the face of our destination—welcoming guests, creating memorable experiences, and delivering world-class service that reflects the warmth of Emirati hospitality. This is a dynamic role where you will gain exposure across multiple functions, from guest engagement to concierge services.

🌟 What You’ll Do

• Welcome and assist guests, including VIPs, with professionalism and cultural awareness

• Create personalized and memorable guest experiences

• Support concierge services, bookings, and guest requests

• Ensure smooth daily operations, safety, and service excellence

• Collaborate with customers and internal teams to enhance guest satisfaction

🎯 What We’re Looking For

• (Emiratization role)

• 3–5 years of experience in customer service, hospitality, retail, or similar

• Strong communication and interpersonal skills

• Passion for delivering exceptional guest experiences

• Flexibility to work shifts, weekends, and holidays

💼 Why Join Us?

• Be part of a prestigious, world-class cultural destination

• Represent Emirati hospitality on a global stage

• Gain diverse experience across guest services and operations