Customer service specialist

About Us:

We are a growing company dedicated to delivering exceptional experiences to our clients. We are looking for a motivated and professional Customer Service Specialist to join our team and be the first point of contact for our valued customers.

Key Responsibilities:

• Handle customer inquiries via phone, email, and in person with professionalism and efficiency.
• Provide accurate information about products, services, and company policies.
• Resolve customer complaints promptly and effectively, escalating complex issues when necessary.
• Maintain a positive, empathetic, and professional attitude toward customers at all times.
• Keep records of customer interactions, transactions, and feedback.
• Support internal teams to ensure customer satisfaction and seamless service delivery.

Requirements:

• Previous experience in customer service or a similar role is preferred.
• Strong communication and interpersonal skills.
• Problem-solving ability with attention to detail.
• Ability to multitask, prioritize, and manage time effectively.
• Proficiency in MS Office; knowledge of CRM systems is an advantage.
• Fluency in English is required; Arabic is a plus.
• Only female candidates

What We Offer:

• Competitive salary and benefits package.
• Supportive and professional work environment.
• Opportunities for growth and career development.

How to Apply:

If you are passionate about customer satisfaction and ready to grow with us, please submit your CV via Indeed.

Job Type: Full-time

Language:

• Arabic (Preferred)