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Customer Service Specialist

Overview
FULL TIME HELP WANTED IN CUSTOMER SERVICE DEPARTMENT AT MIDTOWN COMICS WAREHOUSE IN NEW HYDE PARK, LONG ISLAND!

We are looking for a new hero to join our Customer Service team (2+ years experience). Think of us like the Agent of Shield; we remain unseen but we are totally awesome.

Duties &* Skills*

  • At least 2 years experience as Customer Service Specialist
  • Must have excellent comic and collective knowledge
  • Type 50+ wpm
  • Good written and verbal communication skills
  • Ability to multitask in a fast paced collective environment
  • Respond to incoming live chats from customers
  • Handle incoming phone calls from customers
  • Respond to emails and other related daily tasks
  • Data entry
  • Ability to work in a unified team
  • Must be punctual

Schedule hours: Monday to Friday 40 hour workweek from 8:30 am to 4:30 pm.

Job Type: Full-time

Benefits:

  • Disability insurance
  • Employee discount
  • Health insurance
  • Paid time off
  • Parental leave
  • Retirement Savings Program

Experience:

  • Call Center: 2 years (Preferred)
  • Comic Knowledge: 2 years (Preferred)
  • multitasking (chat,phone, & mail): 2 years (Preferred)
  • Customer Service: 2 years (Preferred)
  • Data entry: 2 years (Preferred)

Work Location: In person

Job Type: Full-time

Pay: $17.40 per hour

Benefits:

  • Health insurance
  • Paid time off
  • Parental leave

Experience:

  • Call center: 1 year (Preferred)
  • Comic Knowledge: 1 year (Preferred)
  • Multitasking: 1 year (Preferred)
  • Customer service: 1 year (Preferred)
  • Data entry: 1 year (Preferred)

Ability to Commute:

  • New Hyde Park, NY 11040 (Required)

Work Location: In person

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