Customer Service Specialist

Job Overview

We are seeking a dynamic and energetic Customer Service Representative to join our team! This is a high-volume inbound environment. This is a fully remote role, with the requirement that candidates reside in Miami, as a few days of in-house training may be required at the start. Equipment will be provided. Candidates must live within driving distance of Coral Gables, Florida.

Duties

• Handle a high volume of inbound customer calls
• Respond to customer inquiries via email
• Provide updates on products and order delivery status
• Deliver clear, professional, and accurate communication at all times.

Qualifications

• Excellent English communication skills (verbal and written)
• Strong grammar and attention to detail
• Prior customer service or call center experience preferred
• Ability to work in a quiet, professional home environment
• Comfortable managing a fast-paced, high-volume workload

If you’re looking for a remote opportunity with steady hours and long-term potential, then apply today!