Customer Service Specialist-US

ob Description (Rephrased)

We’re seeking motivated and customer-oriented individuals to join our team as Customer Service Specialists. In this role, you will support customers by handling inquiries, offering effective solutions, and delivering a smooth, positive experience across multiple channels, including phone, email, and live chat.

You will also be responsible for maintaining accurate records of customer interactions and follow-ups, while working closely with internal teams to continuously improve the overall customer experience.

What We’re Looking For:

• Excellent verbal and written communication skills
• Flexibility to work rotational US shifts
• A proactive problem-solver with a customer-first approach
• Previous experience is an advantage, but fresh graduates are welcome to apply

What We Offer:

• Competitive salary ranging from PKR 60,000 to 75,000 per month
• Performance-based incentives
• Health and wellness benefits
• Opportunities for career growth and advancement
• A supportive and dynamic work environment

Work Location: On-site (in person)

Pay: Rs60,000.00 - Rs75,000.00 per month

Work Location: In person