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Customer Services Engineer
As à Customer Services Engineer, you will be part of the Automation department and will be providing remote and on-site support for automation systems in the process plants. The role involves development and implementation of PLC/SCADA solutions for automation upgrade projects in existing plants. Join us in our mission to create quality food, feed, and biofuel, contributing to a better future for all. Collaborate with global experts to develop cutting-edge solutions for Hydrotreated Vegetable Oil (HVO) and Sustainable Aviation Fuel (SAF). Your insights will drive technical excellence and sustainability in food and energy systems.
KEY ACCOUNTABILITIES
- Hands-on experience with PLC/SCADA systems such as Siemens, Rockwell, and Schneider. Proficiency in STL, LAD, and FBD programming.
- Knowledge of industrial communication protocols (Profinet, Profibus, Modbus, Ethernet/IP).
- Understanding of electrical circuits in control panels and integration of drives and third-party systems with PLCs.
- Working knowledge of field and process instrumentation.
- Provide remote and on-site technical support for automation systems (Siemens, Rockwell, Schneider).
- Troubleshoot PLCs, SCADA systems, networks, field instruments, and control systems.
- Modify PLC programs and SCADA software (WinCC, Rockwell, Intouch) in the existing installations.
- Handle customer service requests promptly and professionally.
- Collaborate with internal automation teams for special requests and improvements.
- Conduct site visits, audits, and system health checks; prepare detailed reports related to Automation upgrades and Maintain service logs, checklists, and documentation.
REQUIRED PROFILE
- Minimum 2 to 4 years of experience (for Engineer position) in an automation company, involving process or machine automation using PLC/SCADA or DCS.
- Degree in Electronics / Instrumentation / Electrical Engineering or Diploma in Mechatronics from reputed institutions (e.g., NTTF).
- Excellent verbal and written communication skills.
- Strong problem solving ability, work collaboratively in a team with a proactive approach.
- Willingness to travel to onsite locations
Apply Now
You will join a global market leader in an international environment with highly talented colleagues. We’ll offer you a fulltime position with an attractive compensation package and the opportunity to grow and develop in your skills, competencies, and career. Apply now with CV and short motivation.
Desmet is an equal opportunity employer. We are committed to building an inclusive and diverse workforce. We are committed to making selection decisions on the basis of qualifications, merit, or business need, without regard to race, colour, religion, age, sex, sexual orientation, gender identity, national origin, disability, or any legally protected basis.
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