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Customer Success Executive

Istanbul, Turkey

Apollo is a ClimateTech SaaS platform helping enterprises track and reduce their energy usage and carbon footprint. We work with leading companies to drive operational efficiency and sustainability using AI-powered solutions.


We are growing fast and preparing for our Series A. We are now looking for a Customer Success Executive to manage enterprise clients and ensure long-term value realization from Apollo’s platform.


What You’ll Do


  • Lead the onboarding and successful implementation of Apollo’s platform for enterprise clients
  • Build long-term relationships with energy teams and C-level decision makers
  • Understand customer goals and align Apollo’s features to support measurable outcomes
  • Take commercial ownership: support renewals, upsells, and account expansion
  • Translate technical insights (e.g., carbon tracking, energy savings, compliance) into business impact
  • Track key success metrics and lead Quarterly Business Reviews (QBRs)
  • Collaborate with Product and Engineering to feed customer feedback into our roadmap
  • Contribute to internal documentation and customer-facing case studies


What We’re Looking For


  • 4–5 years of experience in Customer Success, Account Management, or Consulting
  • Experience with SaaS platforms or EnergyTech solutions is a strong plus
  • Educational background in Energy, Electrical, Industrial Engineering or similar
  • Strong commercial and relationship management skills
  • Ability to work with both technical teams and business stakeholders
  • Native-level Turkish and professional English fluency
  • Self-starter mindset with strong ownership and initiative


Why Join Apollo?


  • Make a real impact on corporate sustainability and carbon reduction
  • Join a high-growth ClimateTech company at an exciting inflection point
  • Work with a collaborative and technically strong team
  • Contribute to shaping the future of enterprise energy transformation


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