Customer Success Executive

We are looking for a motivated Account Executive to manage client's accounts, ensure smooth coordination with internal teams, and deliver an exceptional customer experience.

Key Responsibilities:

• Manage and grow assigned client's accounts
• Experience of handling multiple client's accounts/portfolio
• Handle client inquiries and convert them into sales
• Coordinate with the design team for timely, high-quality output
• Work with the support team to ensure smooth order fulfillment
• Maintain strong communication and build long-term client relationships
• Monitor sales performance and achieve monthly targets
• Ensure overall customer satisfaction and retention
• KPI-based commission applies based on performance and targets
• E-commerce platform experience is a plus.

Requirements:

• 1–2 years of relevant experience
• Strong communication and customer-handling skills
• Ability to coordinate with multiple teams
• Problem-solving attitude with attention to detail

Location: Gulberg 5, Lahore
Timings: 5 PM - 2 AM

Job Type: Full-time

Pay: Rs80,000.00 - Rs100,000.00 per month

Work Location: In person