Customer Success Manager (CSM-Junior)

A sales job for smart people who care about customer's satisfaction, and like software. Your primary goal is to achieve sales target by driving up customer retention and expansion. The clients this team handles can be as small as a proprietorship or thousands of employees.

Responsibilities

• Customer retention & expansion
• Achieve monthly targets
• MENA or APAC region
• Customer Satisfaction
  
  

Challenges

• A lot to learn
• Master the product/problem solver
• Deal with various industries
  
  

Must Have

• Bachelor degree, or higher
• 3 to 5 years of experience
• Strong knowledge in IT industries
• Fluent in English
  
  

Nice to Have

• Maintain customer relationship
• Healing customer retention
• Customer satisfaction