Customer Support

Hiring Customer Support Agent for a Canadian based Company in Karachi.

Job Type: Full-time, onsite

Timings: 6 pm to 2 am

Experience: 3 to 4 years

Location: PECHS

Key Responsibilites:

• Make outbound calls to international clients regarding overdue payments and pending invoices.
• Maintain polite, consistent, and effective communication with customers to ensure positive relationships.
• Keep detailed records of all calls, commitments, and recovery outcomes.
• Follow up regularly with customers who have made partial payments or promised payments.
• Coordinate with the accounts and billing team to verify payment receipts and reconcile balances.
• Generate daily and weekly call and recovery status reports.

The ideal candidate should possess excellent English communication skills.

Interested candidates may apply.

Job Type: Full-time

Application Question(s):

• Are you comfortable working onsite from 6 pm to 2 am ?

Experience:

• customer support: 3 years (Preferred)
• accounts receivable: 1 year (Preferred)

Language:

• English fluently (Preferred)

Work Location: In person